Agent management module supports onboarding of Agents. We support multi-hierarchy agents, such as Distributors, Super Agents, Agents, Agent outlets and Outlet users. Adequate KYC details and other contact details, including geo-tag details are captured. Corporate management, Agent management, Agent user management, Office management, Role management, Employee management, Agent product management, Agent role management, Master data management, Document management, Notification management are a few key features of this module.
Bank branches can be mapped as virtual agents and the same solution can be used for serving customers in the branch and for door-step banking.