On-boarding your customers for providing service is the first step in the relationship journey. It is said, “first impression is most lasting one”, yet organisations struggle to provide a seamless experience. Compliance around KYC, especially in the Financial services sector, has added to the woes.
Novopay Digital On-boarding Solution allows Banks, NBFCs, MFIs, Insurance Companies, Wealth Management firms, Retailers & Telcos to enable Instant, Frictionless, Rapid yet fully compliant on-boarding of their customers.
Novopay Digital On-boarding Solution supports you to provide a 100% digital experience for rapid and error free on- boarding. Key supported features are:
Novopay Digital On-boarding Solution empowers frictionless onboarding of customers. All stages from Capture > Identify > Extract > Integrate > Verify > Generate> Sign > Process > Archive are supported by our workflow.
Novopay supports AI driven Video KYC solution that helps enterprises speed-up customer on-boarding by automating the document collection and verification process using AI driven face match and document verification algorithms . Key supported features are:
Novopay’s solution supports both self-service and assisted models for digital onboarding. Key supported features are:
Novopay Digital On-boarding Solution comes with pre-built workflows for several standard use cases. Your workflow and details required for on- boarding customers could be different from usual. Novopay’s solution allows dynamic screens to be designed to rapidly do such customisations. Key features are:
Integrations are integral part of building any on-boarding flow. Novopay’s solution comes pre-integrated with several public and private database. It also comes with a cleanly architected integration adapter layer that allows integration with other systems of a Bank. Few standard integrations are:
Novopay offers its Digital On-boarding solution as a Cloud offering and as well as a deployed implementation within a Bank premise. Certain Machine learning based components will always be provided from the cloud set up.
In India, we also bring a host of business integrations with external databases and our algorithms already understand many standard IDs such as PAN, Aadhaar, Voter Id, Passport and DLs.
NBFCs and MFIs
Retail and FMCG