On-boarding your customers for providing service is the first step in the relationship journey. It is said, “first impression is most lasting one”, yet organisations struggle to provide a seamless experience. Compliance around KYC, especially in the Financial services sector, has added to the woes.
Novopay Digital On-boarding Solution allows Banks, NBFCs, MFIs, Insurance Companies, Wealth Management firms, Retailers & Telcos to enable Instant, Frictionless, Rapid yet fully compliant on-boarding of their customers.
Novopay Digital On-boarding Solution supports you to provide a 100% digital experience for rapid and error free on- boarding. Key supported features are:
Novopay Digital On-boarding Solution empowers frictionless onboarding of customers. All stages from Capture > Identify > Extract > Integrate > Verify > Generate> Sign > Process > Archive are supported by our workflow.
Novopay supports AI driven Video KYC solution that helps enterprises speed-up customer on-boarding by automating the document collection and verification process using AI driven face match and document verification algorithms . Key supported features are:
Novopay’s solution supports both self-service and assisted models for digital onboarding. Key supported features are:
Novopay Digital On-boarding Solution comes with pre-built workflows for several standard use cases. Your workflow and details required for on- boarding customers could be different from usual. Novopay’s solution allows dynamic screens to be designed to rapidly do such customisations. Key features are:
Integrations are integral part of building any on-boarding flow. Novopay’s solution comes pre-integrated with several public and private database. It also comes with a cleanly architected integration adapter layer that allows integration with other systems of a Bank. Few standard integrations are:
Novopay offers its Digital On-boarding solution as a Cloud offering and as well as a deployed implementation within a Bank premise. Certain Machine learning based components will always be provided from the cloud set up.
In India, we also bring a host of business integrations with external databases and our algorithms already understand many standard IDs such as PAN, Aadhaar, Voter Id, Passport and DLs.
Banks
NBFCs and MFIs
Fleet Companies
Telcos
Retail and FMCG
Fintechs